Services
Fixed, set up, restored and explained, without the jargon. I work on Windows and Mac computers, iPhones and iPads, and Android phones and tablets. I do not replace screens, batteries, or boards. If the problem is hardware, I will figure out what is wrong and point you to a reputable local repair shop.
Windows trouble? I’ll fix it over a remote session or at your kitchen table, whichever works better for you. I don’t do parts or screen repairs, but I’ll figure out what’s wrong and point you to a reputable local shop.
I move photos, accounts, and apps, restore from backups, and walk through the settings that actually matter. iPhone, iPad and Android phone and tablet setup. Software and setup — not cracked screens or batteries.
Macs that will not boot, migrations onto a new machine, and full restores. If it takes me extra time to get it right, that time is on me. You get a working Mac with your files where you expect them, and a quick walk-through of anything that changed.
This is the work people put off for months. I come over, unpack the mess, and leave you with a living room, cottage, or home office that actually works — streaming, printers, tablets, the lot.
Slow or spotty Wi-Fi? I’ll set up your new router, add mesh where it actually helps, and make sure your network holds up when everyone’s streaming at once. No structured cabling, no attic crawls — software, configuration, and the gear you already have or should buy.
I’ll set up backups that run on their own, so you never have to think about them. If your computer won’t start, I can often still rescue your files. For a badly damaged drive, I’ll point you to a specialist recovery lab.
For small offices
Monthly monitoring, updates, backup checks and set support hours. Three plans from $199/month plus HST.
For small businesses
Hand repetitive tasks to software: form entries, email filing, reminders and more. Starter package $750 plus HST.
All rates plus HST. New clients prepay the minimum by secure online payment before we start: $67.80 with HST for remote support (30 minutes), or $141.25 with HST for an on-site visit (one hour). Any extra time is billed after the session.
Book through the contact form, and I’ll reply personally, often the same day.
FAQ
Remote support is $95/hour. On-site support is $125/hour. All rates plus HST.
Yes. Remote sessions have a 30-minute minimum ($60), then are billed in 15-minute increments. On-site visits have a one-hour minimum, then are billed in 15-minute increments.
New clients prepay the minimum by secure online payment before we start: $67.80 with HST for remote support (30 minutes), or $141.25 with HST for an on-site visit (one hour). Any extra time is billed after the session. Returning clients are billed after the session.
Extra time is billed after the session, in 15-minute increments for both remote and on-site work.
Screen, battery, or board-level hardware repair; security cameras, cabling, or anything on a ladder; custom gaming PC builds; and point-of-sale systems as a specialty.
Yes. Windows PCs, Macs, and iPhone, iPad and Android phones and tablets, all on the software side: setup, transfers, restores, and troubleshooting.
