Illustrated board of common computer problems: frozen laptop, virus warning, Wi-Fi down, slow computer, lost files, email trouble, printer jam
Computer trouble?
Picture board of TechBrent services: Wi-Fi and home networks, email, Mac and PC help, backups, new computer setup, and tech concierge
Setup, support and more
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Call or message TechBrent
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Fixed — remotely or on-site
Illustration of a technician setting up a living room TV, printer and Wi-Fi and handing a tablet to a smiling older customer
Tech concierge: I make it all work together
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Care plans and AI automation for small offices

Midland, Ontario

Your tech, figured out.

Software support for PCs, Macs, phones and tablets, plus drone photography. I also offer monthly IT care plans and AI automation for small offices. I help remotely when that works best, or at your kitchen table or office when you need me there. One person: Brent.

Software only. No hardware repairs, but I will diagnose the problem and point you to a reputable local shop. Remote help anywhere in Canada.
On-site in Midland, Penetanguishene, Tiny and Tay, and out to Barrie, Orillia and Wasaga Beach.

30+ years

in computers and tech

27 years

owner of Barrie Web

One person: Brent

You only talk to me

Software help

What I actually do

All services

For small offices

IT care plans

IT services for small offices in Midland and area: monthly monitoring, updates, backup checks and set support hours. Three plans from $199/month plus HST.

Compare the plans →

For small businesses

AI automation

Hand repetitive tasks to software: form entries, email filing, reminders and more. Starter package $750 plus HST.

See what can be automated →

Drone

Photography, from above.

Real estate and property photos and video on a DJI Mini 3 Pro. Homes, cottages, acreages and waterfront across Midland, Penetanguishene, Tiny, Tay and the wider Simcoe County and Muskoka area.

See the aerials

How it works

Remote support first. On-site when needed.

01

Tell me what is going on

A short note is enough: the device, the symptom, and whether you would rather do this remote or in person.

02

Remote support first, when it will work

A lot of software problems never need an on-site visit. I connect, fix it, and you watch if you want.

03

Or I come to you

On-site help within about 45 minutes of Midland, from Penetanguishene, Tiny and Tay to Barrie, Orillia and Wasaga Beach. You pick the spot: kitchen table, home office or cottage. I bring the patience.

Brent Kogan, owner of TechBrent

About

Thirty years in tech. Twenty-seven of them running Barrie Web.

Georgian College, Computers Dot Com, then Barrie Web. TechBrent is the hands-on chapter: software, setup, PCs, Macs, phones, tablets and Wi-Fi, from the pile of boxes in the living room to monthly IT care and AI automation for small offices. You still get the person who owns the business.

More about Brent

Stuck with a machine that will not cooperate?

Tell me what’s happening in your own words. I’ll reply personally, often the same day.

Get help

FAQ

Common questions

What areas do you serve?

Remote support is available anywhere in Canada. On-site visits cover about a 45-minute drive from Midland: Midland, Penetanguishene, Tiny, Tay, Port McNicoll, Victoria Harbour, Coldwater, Elmvale, Wasaga Beach, Orillia, and Barrie. See all the areas I serve.

Do you come to Barrie?

Yes. Barrie is within my on-site area, and remote sessions work there too, often the quicker option.

Do you repair hardware?

No. TechBrent is software only, so no hardware repairs like screens, batteries or circuit boards, and no wiring or security cameras. If it's a hardware problem, I'll figure out what's wrong and point you to a reputable local shop.

Can you help remotely, or do you come to me?

Both. A lot of software problems can be fixed over a remote session while you watch. When it needs a visit, I come to your home, office, or cottage.

What does it cost?

Remote support is $95/hour with a 30-minute minimum ($60), then billed in 15-minute increments. On-site support is $125/hour with a one-hour minimum, then billed in 15-minute increments. All rates plus HST. See the Services page for details.

Who will I be dealing with?

Brent. TechBrent is one person, so the person you talk to is the person who does the work.

How do I get in touch?

Use the form on the Contact page, or call or text 705-726-4347. Your note goes straight to Brent, and he writes back with a plan.

Service area

Where I work

Remote help anywhere in Canada. On-site within about 45 minutes of Midland. I serve Midland, Penetanguishene, Tiny, Tay (Victoria Harbour, Port McNicoll and Waubaushene), Wasaga Beach, Elmvale, Coldwater, Orillia and Barrie.

Map of TechBrent's service area: a shaded area of about 45 minutes around Midland, Ontario, covering Penetanguishene, Tiny, Tay (Victoria Harbour, Port McNicoll and Waubaushene), Wasaga Beach, Elmvale, Coldwater, Orillia and Barrie